GrandZ Bet Casino and Sports Betting Privacy Policy

GrandZ Bet respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, store, use, and share your data in accordance with Australian privacy regulations. By accessing or using our platform, you agree to the practices described here.

Our Commitment to Privacy

At GrandZ Bet, your trust is our priority. We are dedicated to upholding the highest standards of data protection and transparency. All information you provide is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We only collect data necessary to provide you with secure, personalised, and responsible gaming and betting experiences. We never sell your personal details.

Data We Collect

When you register and interact with our platform, we collect both personal and usage data. This may include:

• Full name, address, and date of birth
• Contact details (email, phone)
• Government-issued ID for identity verification
• Payment method and transaction records
• IP address, device data, browser type
• Site usage behaviour (pages visited, time spent)

We may also collect marketing preferences and communication logs to optimise your experience and comply with legal obligations.

How We Use Your Information

We use your personal data to:

• Create and manage your user account
• Verify your identity and age
• Process deposits, withdrawals, and bonuses
• Monitor gameplay and ensure compliance
• Prevent fraud, money laundering, or abuse
• Send transactional, promotional, or legal updates
• Improve platform performance and user experience

We only retain your data for as long as necessary to fulfil these purposes and meet regulatory requirements.

Data Security Measures

We implement strict security protocols to safeguard your data from unauthorised access, misuse, or disclosure. These include:

• SSL encryption for all transactions
• Firewalls and intrusion detection systems
• Secure data storage on encrypted servers
• Multi-factor authentication on sensitive accounts
• Access controls for internal data handling

While no online platform is immune to risk, we continuously update our systems to meet industry-leading standards.

Third-Party Disclosures

Your information is never shared with external parties for commercial purposes. However, certain third-party providers assist us in delivering core services such as:

• Payment processing platforms
• Identity verification services
• Regulatory compliance tools
• Marketing and communication systems

These partners are contractually bound to protect your data and comply with all relevant privacy laws. We may also disclose information if legally required by Australian authorities or court orders.

Your Privacy Rights

As an Australian user, you have the right to:

• Request access to your personal data
• Correct or update inaccurate details
• Withdraw consent to marketing communications
• Request the deletion of your account and associated data
• Lodge a complaint if you believe your privacy has been breached

To exercise these rights, please contact our Privacy Officer (details below). We aim to respond to all requests within 30 days, as per APP guidelines.

Policy Updates

This Privacy Policy may be revised to reflect changes in law, technology, or business practices. When updates occur, the new version will be published here with an effective date. Your continued use of GrandZ Bet after any updates constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

Contact Information

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

Privacy Officer – GrandZ Bet
Email: privacy@grandzbet.com
Phone: +61 (0)3 9123 4567
Mail: PO Box 888, Melbourne VIC 3000, Australia

We are committed to resolving all privacy-related matters in a fair, timely, and transparent manner.